PRIVACY & DATA

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how TG Multimedia may collect, use, store, protect and otherwise handle information when you visit our website or communicate with us.

Last Updated: September 2026
01

Introduction

TG Multimedia respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information that may be collected through our website, forms, communications and service interactions, how that information may be used, and the choices available to you.

By using our website or voluntarily providing information to us, you acknowledge this Policy to the extent permitted by applicable law.

02

Information We Collect

Depending on how you interact with TG Multimedia, we may receive information such as:

Contact Information Name, email address, phone number and other contact details.
Business Information Company, school, organisation, project or business details shared with us.
Enquiry Information Information submitted through contact forms, emails or direct enquiries.
Submitted Files Images, videos, documents, resumes or other materials voluntarily submitted for a requested purpose.
Technical Information Browser, device, approximate usage and technical information that may be generated when you use our website.
Usage Information Information about how visitors interact with our website, where analytics tools are used.

We only seek information that is reasonably relevant to the interaction, service or purpose for which it is provided.

03

How We Collect Information

Information may be collected when you:

  • Submit a contact or enquiry form.
  • Request a quotation or discuss a project with our team.
  • Apply for a role or internship.
  • Communicate with us through email, phone, messaging or other channels.
  • Browse or interact with our website and its functionality.
04

How We Use Information

Information may be used for purposes including:

  • Responding to enquiries and communication requests.
  • Preparing quotations, proposals and project discussions.
  • Providing and managing requested services.
  • Communicating project updates, requirements and support information.
  • Managing recruitment or internship applications where applicable.
  • Improving our website, services, content and user experience.
  • Maintaining business records and meeting applicable legal or administrative requirements.
06

Sharing of Information

TG Multimedia does not intend to sell your personal information as a normal part of operating its business.

Information may be shared with appropriate service providers, technology providers, professional advisers or other parties where reasonably necessary to:

  • Provide or support requested services.
  • Operate website, hosting, email, analytics or technical systems.
  • Process payments or business transactions where applicable.
  • Comply with legal, regulatory or lawful governmental requirements.
07

Cookies & Analytics

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage and improve performance.

Third-party analytics or marketing technologies may also be used depending on the tools installed on the website. These tools may collect technical or usage information according to their own privacy policies.

08

Third-Party Services & Platforms

Our website and services may interact with third-party platforms such as social-media platforms, hosting providers, analytics services, payment services, advertising platforms, communication tools or embedded content.

Those third parties may process information under their own terms and privacy policies. TG Multimedia does not control the privacy practices of independent third parties.

  • YouTube or other video platforms may process information when embedded or linked content is used.
  • Social-media platforms may process interactions according to their own policies.
  • Hosting, email and analytics providers may process technical information required to deliver their services.
09

Data Storage & Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, business requirements, applicable contractual obligations, or legal and regulatory requirements.

Retention periods may therefore vary depending on the type of information, the nature of the relationship and the reason for keeping the information.

Data Minimisation We aim to avoid retaining unnecessary personal information for longer than reasonably required.
10

Data Security

TG Multimedia takes reasonable administrative, technical and organisational measures to protect information against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, network, transmission or electronic storage system can be guaranteed to be completely secure.

We encourage users not to share unnecessary sensitive information through public forms, unsecured messages or other inappropriate channels.

11

Your Choices & Privacy Rights

Depending on applicable law and the nature of the information we hold, you may have rights or choices relating to your personal information.

  • Ask what personal information we hold about you, where applicable.
  • Request correction of inaccurate information.
  • Request deletion where legally applicable and where retention is not otherwise required.
  • Withdraw consent where processing is based on consent, subject to applicable law.
  • Raise a privacy-related concern or complaint with us.

To make a privacy request, contact us using the details provided at the end of this Policy. We may need to verify the request before taking action.

12

Children's Privacy

Our website is primarily intended for businesses, schools, organisations, professionals and general website visitors.

We do not knowingly seek unnecessary personal information from children through our website. Where services involve schools or students, personal information, images or media should be shared and processed only with the appropriate authority, permissions and safeguards required for the situation.

13

External Links

Our website may contain links to websites, social-media pages or third-party services that are not operated by TG Multimedia.

We are not responsible for the privacy practices, security, content or policies of external websites. We recommend reviewing the privacy policy of any third-party website you choose to visit.

14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, business processes or applicable requirements.

The revised version will be posted on this page with an updated date. We encourage you to review this page periodically for important changes.