Please read these Terms & Conditions carefully before using the TG Multimedia website or engaging our digital, creative, marketing and multimedia services.
By accessing or using the TG Multimedia website, contacting us, requesting a quotation, approving a proposal, or engaging TG Multimedia for any service, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
These Terms & Conditions apply to the website as well as to services provided by TG Multimedia unless a separate written agreement specifically states otherwise.
TG Multimedia works with schools, startups, businesses and growing brands to provide digital and multimedia solutions.
The exact scope, deliverables, timelines and commercial terms for a project may vary and will be defined in the relevant quotation, proposal, invoice, work order or written agreement.
Every project is undertaken according to the scope discussed and approved by the client and TG Multimedia.
To keep projects moving efficiently, clients are expected to provide the information, access, files, approvals and other materials reasonably required for the agreed work.
Where content, factual information, claims, offers, pricing, contact details or other business information is supplied or approved by the client, the client remains responsible for ensuring that such information is accurate and lawful.
TG Multimedia may rely on client approvals before publishing or delivering campaign materials. Delays in approvals may affect project timelines.
Fees, payment schedules, advance requirements, taxes, recurring charges and other commercial terms are defined according to the quotation, proposal, invoice or written agreement applicable to the project.
Where a payment becomes overdue, TG Multimedia may pause work, delivery, publishing or access to applicable services until the outstanding matter is resolved.
Revisions included in a project will depend on the approved scope or agreed package.
Certain projects may depend on third-party services or platforms, including social-media networks, advertising platforms, hosting providers, domain registrars, analytics systems, payment providers or other external technologies.
TG Multimedia does not control the policies, availability, algorithms, approval processes, outages or changes made by third-party platforms.
Accordingly, platform-related outcomes such as advertising approval, reach, rankings, engagement, account access or algorithmic performance cannot always be guaranteed.
Ownership and usage rights for project deliverables will depend on the agreed project terms and applicable payment status.
TG Multimedia respects confidential business information shared for project purposes and will use reasonable care in handling such information.
Clients should avoid sharing passwords, sensitive credentials or confidential information through unsecured channels unless specifically required and appropriately managed.
TG Multimedia provides professional digital and creative services based on the agreed scope and information available at the time of execution.
While reasonable efforts are made to deliver quality work, TG Multimedia does not guarantee specific business results, admissions, sales, rankings, leads, engagement, reach, conversions or other outcomes unless specifically stated in a written agreement.
To the extent permitted by applicable law, TG Multimedia will not be responsible for indirect or consequential losses arising from third-party platforms, client-supplied information, service interruptions or circumstances beyond its reasonable control.
Either party may request suspension or termination of an engagement subject to the applicable project agreement, notice requirements and outstanding commercial obligations.
Work already completed, approved, committed or otherwise chargeable under the applicable agreement may remain payable.
TG Multimedia may update these Terms & Conditions from time to time to reflect changes in services, business practices or legal requirements.
Updated terms will be published on this page with the revised date. Continued use of the website or services after an update may constitute acceptance of the revised terms, subject to applicable law.
For questions regarding these Terms & Conditions or your project engagement, please contact us.